http://www.mutualalliancebank.com

Our Mission Print E-mail

OUR MISSION STATEMENT

To create a unique company focused on providing superior services to customers using creative business solutions and powered by committed, experienced and well trained professionals, supported by the best technology available to achieve good returns on investment for our stakeholders.

OUR VISION

Our vision is to be a major player in the financial services, real estate, oil & gas, telecommunications and manufacturing sectors of the economy.

We achieve this because we are:

different?

Everyone wants something different from their bank. That's why we offer a broad range of services to suit a variety of individual needs - for personal or business use, for your everyday money and for your medium and longer-term savings needs. We offer telephone banking; with real people you can speak to - not automated responses. You can check your balance, make transfers between accounts, pay bills and set up direct debits or standing orders.

We listen

All enquiries and requests are answered by banking advisers whose role is to ensure that your account is run smoothly. This means you can be in constant touch with your day-to-day finances, which is an important advantage if you have a busy lifestyle and your leisure time is at a premium. Our full range of services, meets the need of Small and large corporation, Governments institutions and individuals, we also include a full range of property acquisition and financial advisory services. We have an active and enthusiastic Asset Management department with successful track record.

At Mutual Alliance Savings and loan Bank, our Strategic direction remains focused on Mortgage banking, Savings, Loans and Asset Management. We know how difficult it is to manage your finances that is why we want to make things as easy as possible for you. Here you will discover easy ways of saving money while you sleep to increasing your asset, for further information's see our Mortgage, saving and loans pages.

Our Stragetic Alliance
We Provides financial advisory and capital-raising services to clients in Africa, the U.S., Europe, Asia. We are able to deliver expert funding, asset acqusition and disposal and payment services to financial institutions, capital goods buyers and project sponsors in Nigeria and the rest of the world - including government ministries and export agencies.

Highest quality service
But as useful as technology can be, its function should always be to maximize convenience rather than replace personal service. So we also make it a priority to provide the highest quality service for every customer at every one of our branches. Your satisfaction is very important to us, so we’d love to hear about positive experiences you’ve had with Mutual Alliance BANK. Alternatively if we’ve let you down in some way we’d also like to know about it so we can do our best to resolve things. Our staffs are committed to treating complaints seriously and resolving them as quickly and fairly as possible.

We Care.

  • Customer Care - We will be friendly, understanding and sincere, and take personal responsibility for meeting each customer's needs.
  • Integrity - We will conduct all our dealings to the highest ethical standards.
  • Excellence - We will be professional, flexible and efficient and aim to exceed our customers'expectations.
  • Innovation - We will be innovative and a leader in the effective use of technology to continuously improve the services and products we provide our customers.
  • Community - We will support the development of the communities in which we operate.

 

 

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Our Mission

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